Your Warranty
Benefits
- One-year warranty; flexible support beyond
- Customer-first service; no nickel-and-diming
- Trust built through quality and full follow-through
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Contact us for a “no pressure” Q&A session regarding your widlife project
Our Commitment to Quality: Warranty and Support
We are sure of the quality and reliability of our Wildlife GPS tracking devices. Our strict quality control ensure that we send only our best to our customers, which translates into fewer warranty claims. While trouble doesn’t happen very frequently, sometimes things just don‘t turn out as intended. It is because of this that we offer one-year warranty to stand by what we make, Too, that most of our redesign requests are accommodated even after a warranty cycle, for we treat every customer relationship with utmost seriousness. We only seek to deliver nothing but excellence in not only our product but the entire experience: to be trusted and to satisfy.
We don‘t use the warranty as a safety net but rather as part of the way we love our customers. Each transaction with a customer offers us a chance to establish a lifetime relationship. We believe one happy customer is equal to ten potential ones. That is why we try not to fall into the “nickel and diming“ traps when help is needed. Rather, we partner with our customers to provide solutions that are required without additional cost. Through this method, our guarantee is a marketing tool that depicts our commitment to quality service. It aligns with our sentiment that how we treat all of our customers is the best promotion we can have. Your satisfaction is the only thing more important than money to most of us and something we will stand behind completely. We are pleased to support this by forwarding you references – you can ask for this from our customers.
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Frequently Asked Questions
Here are the three most commonly asked questions but please do not hesitate to reach out to us at your convenience.
This depends on several factors including the battery technology, the temperature during the study, the capacity of the battery, the amount of current required by the GPS, the habitat, the GPS schedule and much more.
All of our products can send you information by satellite. The range of the data download varies depending upon conditions. The radio portion of the download has been demonstrated to work up to 40 km., but this is maximum under ideal conditions.
If we (you and us) discuss everything during the sales process then we will know how to optimize the accessibility of your GPS data.